Zelle® x ComplexCon Ticket Giveaway Official Rules

The following sets forth the rules and regulations of the Zelle® x ComplexCon Ticket Giveaway (the “Contest”), which is being sponsored by Zelle® (“Sponsor”) for ComplexCon 2022 Long Beach by BuzzFeed Media Enterprise, Inc. (“Provider”).

The Contest starts on October 28, 2022 at 9 a.m. Pacific Time (“PT”) and ends on November 10, 2022 at 11:59 p.m. PT (“Contest Period”). Entries not received within the Contest Period will be void.

ELIGIBILITY: Contest is open to legal residents of the fifty (50) United States and the district of Columbia who are 18 years of age or older and have internet access as of October 28, 2022. Employees of BuzzFeed Media Enterprises, Inc., Zelle® (“Sponsor”), and their respective parents, subsidiaries, affiliates, promotion and advertising agencies, and members of their immediate family (spouse and parent, children and siblings and their respective spouses, regardless of where they reside) and persons living in the same household, whether or not related, of such employees, are not eligible to enter or win. Void where prohibited by law. Contest is subject to all applicable federal, state and local laws. The information you provide will be used for the purposes of Contest administration. By using Zelle® to participate in this contest, the Terms and Conditions and Privacy Notices for Zelle®, your financial institution (if applicable) and Buzzfeed/Complex (here) may apply. Please see those relevant disclosures for more information.

In order to be eligible to win a prize in the Contest, registered Contestants must complete the following steps:

a)  Register their name and the U.S. Mobile Number and/or Email Address they are enrolled in Zelle® with on Provider’s website: complexcon.com/zelle (“Contest Site”)b)  Registration is limited to legal residents of the United States of America who are 18 years of age, or the age of legal majority in the jurisdiction in which they reside, or older as of October 28, 2022, and who are enrolled with Zelle® during the Contest Period.c)  Contestants must complete Qualifying Transactions using Zelle® in their banking application or, if their financial institution does not participate in the Zelle Network®, then using the Zelle® application AND MUST OPT IN ON CONTEST SITE.

HOW TO ENTER: During the Contest Period, individuals can enter the Contest by registering their name and the U.S. Mobile Number and/or Email Address they are enrolled in Zelle® with at the Contest Site and agree to these Official Rules. Any individual who does not properly register their Zelle® enrolled U.S. Mobile Number and/or Email Address on the Contest Site, or who does not meet and agree to all conditions described herein, or who is deemed ineligible by any controlling jurisdiction, shall not be considered a registered Contestant and shall not be eligible to win any prizes in association with the Contest. Contestants’ registered U.S. Mobile Number and/or Email Address must be enrolled with Zelle® throughout the duration of the Contest, from October 28, 2022 at 9 a.m. PT through November 10, 2022 at 11:59 p.m PT. To qualify for prizes, registered Contestants must send a payment of at least $1 using Zelle® in their banking application or, if their financial institution does not participate in the Zelle Network®, then using the Zelle® application, and the payment must be received by another individual between October 28, 2022 at 9 a.m. PT and November 10, 2022 at 11:59 p.m PT. (“Qualifying Transaction”).

Except as otherwise provided herein, Sponsor will not correspond with any Contestant regarding this Contest. Only one Contestant can opt-in using a particular Mobile Number or Email address.

Competition Period

Prizes will be awarded to the Contestants who complete the most Qualifying Transactions between October 28, 2022 at 9 a.m. PT and November 10, 2022 at 11:59 pm PT.

If you choose to enter using your mobile phone, standard data rates may apply. See your wireless service provider for pricing plan details and capabilities.

JUDGING: All eligible Zelle® transactions received during the Contest Period will be assessed by Sponsor based on the following criteria:

The top 162 Qualified Transactions will be deemed winners, subject to verification of eligibility and compliance with these Official Rules. In the event of a tie, the tie will be broken by the entrant that first reached that number of qualifying transactions. Sponsor reserves the right to not award the Grand Prizes if, in its sole discretion, it does not receive a sufficient number of eligible and qualified Entries, or if external interference or other factors prevent a fair process from being undertaken.

In an effort to ensure the legitimacy of the winner selection process, the Provider retains the sole and exclusive authority to exercise its discretion in its review of Contestant registrations and the Sponsor retains the sole and exclusive authority to exercise its discretion in its review of Qualifying Transactions. Contestants will be based upon reports provided by Early Warning Services, LLC. with Zelle® enrolled U.S. mobile phone numbers and/or email addresses and the number of Qualified Transactions in aggregate tied to each.

WINNER NOTIFICATION: Sponsor’s decisions are final and binding on all matters relating to this Contest. POTENTIAL WINNERS WILL BE NOTIFIED BY PROVIDER OF THEIR PRIZE ELIGIBILITY NO MORE THAN TWICE, EXCLUSIVELY THROUGH THE EMAIL ADDRESS OR TELEPHONE NUMBER WITH WHICH THEY REGISTERED FOR THE CONTEST (“Prize Notification”). A winning Contestant will forfeit his or her right to winning prize upon failing to respond to Provider’s email(s) within seven days (7 days).

Potential winners will be required to complete an Affidavit of Eligibility, Liability and Publicity Release (unless prohibited by law), tax paperwork (as required by law) which must be returned within two (2) business days of the date appearing on the Prize Notification. Return of Prize Notification as undeliverable, failure to sign and return requested documentation within the specified time period, the inability of Provider to contact a potential winner within a reasonable time period or noncompliance with these Official Rules by a potential winner will result in disqualification and, at Sponsor’s sole discretion, the applicable prize may be awarded to an alternate winner who will then have 24 hours to return documentation and return prize. In the event the Potential Winner is at least 18, but still considered a minor in his/her jurisdiction of residence, Provider reserves the right to award the prize in the name of his/her parent or legal guardian who will be responsible for fulfilling all requirements imposed on Potential Winner set forth herein.


All prize details are at the sole discretion of the Sponsor. All prizes are awarded “as is” with no warranty or guarantee, either express or implied. No substitution, transfer, or cash equivalent of prize (or portion thereof) is permitted, except by Sponsor, which reserves the right to substitute a prize of comparable or greater value, at its sole discretion. Any and all federal, state and local taxes on the prize, and any other costs, fees, and expenses associated with prize acceptance and use not explicitly stated herein as beingawarded, including but not limited to any ground transportation, luggage fees, meals, hotel incidentals, beverages, souvenirs, and gratuities, are the sole responsibility of the winners.

a. Top 40 Qualified Transactors: Genesis tickets b. Top 122 Qualified Transactors: VIP tickets

WINNER APPEARANCE RELEASE: Winners may be photographed, videotaped and otherwise recorded by Sponsor, or may be included in content, information, materials used by Sponsor, as part of participating in the Contest (collectively, "Footage"). Footage will be owned by Sponsor who has the right to use, edit, adapt, post, stream, copy and exploit such Footage and all elements embodied therein, including any names and likenesses embodied therein, in any and all media now known or hereafter devised throughout the world, in perpetuity, for advertising, promotional, trade and other purposes. By accepting the prize, winner agrees that their name and likeness may be included in the Footage, in Sponsor’s sole discretion. Winner agrees to help Sponsor retain necessary releases (as applicable) if requested by Sponsor to do so.

GENERAL CONDITIONS: By participating, each Contestant agrees: (a) to abide by these Official Rules and decisions of Sponsor, which shall be final and binding in all respects relating to this Contest; (b) to release, discharge and hold harmless Sponsor, Provider, and their respective parent companies, affiliates, subsidiaries, and advertising and promotion agencies, and the respective officers, directors, shareholders, employees, agents and representatives of the forgoing (collectively, “Released Parties”) from any and all injuries, liability, losses and damages of any kind to persons, including death, or property resulting, in whole or in part, directly or indirectly, from Contestant’s participation in the Contest or any Contest related activity or the acceptance, possession, use or misuse of any awarded prize or prize element; and (c) to the use of his/her name, voice, performance, photograph/video, prize information, image and/or likeness for programming, advertising, publicity, trade and promotional purposes in any and all media, now or hereafter known, worldwide and on the Internet, and in perpetuity by Sponsor and its designees, without compensation (unless prohibited by law) or additional consents from Contestant or any third party and without prior notice, approval or inspection, and to execute specific consent to such use if asked to do so. By participating, Contestant also agrees not to release any publicity or other materials on their own or through someone else regarding their participation in the Contest without the prior consent of the Sponsor, which it may withhold in its sole discretion.

MISCELLANEOUS: Released Parties are not responsible for lost, late, incomplete, damaged, inaccurate, stolen, delayed, misdirected, undelivered, or garbled Entries; or for lost, interrupted or unavailable network, server, Internet Service Provider (ISP), website, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties, or other errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the Contest, including, without limitation, errors or difficulties which may occur in connection with the administration of the Contest, the processing of Entries, the announcement of the prizes and winners, or in any other Contest-related materials. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the Contest. Released Parties are not responsible for injury or damage to any person's computer related to or resulting from participating in this Contest or downloading materials from or use of the website. Persons who tamper with or abuse any aspect of the Contest or website, who act in an unsportsmanlike or disruptive manner or who are in violation of these Official Rules, as solely determined by Sponsor, will be disqualified and all associated Entries will be void. Should any portion of the Contest be, in Sponsor’s sole opinion, compromised by virus, worms, bugs, non-authorized human intervention or other causes which, in the sole opinion of the Sponsor, corrupt or impair the administration, security, fairness or proper play, or submission of Entries, Sponsor reserves the right at its sole discretion to suspend, modify or terminate the Contest and, if terminated, at its discretion, select the potential winners from all eligible, non-suspect Entries received prior to action taken using the judging criteria outlined above. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE THE WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE CONTEST MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK ANY AND ALL REMEDIES AVAILABLE (INCLUDING ATTORNEYS’ FEES) FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.

ARBITRATION: Except where prohibited by law, as a condition of participating in this Contest, Contestant agrees that (1) any and all disputes and causes of action arising out of or connected with this Contest, or any prizes awarded, shall be resolved individually, without resort to any form of class action, and exclusively by final and binding arbitration under the rules of the American Arbitration Association and held at the AAA regional office nearest the participant; (2) the Federal Arbitration Act shall govern the interpretation, enforcement and all proceedings at such arbitration; and (3) judgment upon such arbitration award may be entered in any court having jurisdiction. Under no circumstances will participant be permitted to obtain awards for, and Contestant hereby waives all rights to claim, punitive, incidental or consequential damages, or any other damages, including attorneys' fees, other than Contestant’s actual out-of-pocket expenses (i.e., costs associated with participating in this Contest), and Contestant further waives all rights to have damages multiplied or increased.

CHOICE OF LAW: All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of Contestant and Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the substantive laws of the State of New York, USA.


Early Warning Services, LLC, network operator of Zelle®, 5801 N. Pima Rd., Scottsdale, AZ 85250

Short-Form Rules

NO PURCHASE NECESSARY. Starts 10/28/22 ends 11/10/22. Must be 18+ and legal resident of [50] U.S. states. Official rules: complexcon.com/zelle VOID WHERE PROHIBITED.

Click to opt-in language on microsite

By submitting this information, I agree to have my full name, email address(es), and/or mobile phone number as provided above to be shared between Early Warning Services, LLC (as the operator of Zelle®) and Buzzfeed/Complex (the event organizer) to determine the number of transactions I send using Zelle® for the purposes of selecting winners of the contest. I also understand that by using Zelle® to participate in this contest, the Terms and Conditions and privacy Notices for Zelle®, my financial institution (if applicable) and Buzzfeed/Complex may apply. Please see those relevant disclosures for more information.